Privacy Policy

Condor Intel, Inc. (“Condor Intel”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform, website, or API (collectively, the “Service”).

By accessing or using the Service, you acknowledge you have read and understood this policy. If you do not agree, please discontinue use of the Service.

2.1 Information you provide directly

• Account registration details (name, email address, password)
• Payment and billing information processed via our payment provider
• Communications you send to our support team
• Feedback, survey responses, and other voluntary submissions

2.2 Information collected automatically

• Log data (IP address, browser type, pages visited, timestamps)
• Device identifiers and operating system information
• Usage patterns and feature interactions within the Service
• Cookies and similar tracking technologies (see our Cookie Policy)

• Provide, operate, and improve the Service
• Authenticate your identity and manage your account
• Process transactions and send related notices
• Send product updates, security alerts, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage to improve user experience
• Comply with legal obligations and enforce our Terms of Service

We do not sell or rent your personal data. We may share information with:

• Service Providers – trusted vendors who assist in operating the Service (hosting, analytics, payments) under strict confidentiality agreements
• Legal Compliance – when required by law, subpoena, or to protect the rights and safety of Condor Intel and its users
• Business Transfers – in connection with a merger, acquisition, or sale of assets, with prior notice to you

We retain personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@condorintel.com. Certain data may be retained to satisfy legal obligations or resolve disputes.

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. For details see our Security page. No transmission over the internet is 100% secure; we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at privacy@condorintel.com.

Your data may be transferred to and processed in countries other than your own. Where we transfer data outside the EEA or UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses). For cross-border data transfer arrangements see our Data Processing Agreement.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately at privacy@condorintel.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the Service after changes constitute your acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact: